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I am from India not United States but on my candy crush profile they showing mee I am from United St

sahil_26220
sahil_26220 Posts: 1

Level 1

I am from India not from United States but they are showing mee I am from United States

Answers

  • kiara_wael
    kiara_wael Posts: 155,383

    Hi and Welcome to the King Community

    To change the region/country as it appears in the game, you'll need to make the change in your device's settings:

    -First, disconnect your game from your Facebook profile, by going to the Game's Settings menu, tapping on the My Account button and selecting "Log Out".

    -The next step is to either create or login to your King account. Again, tap the Settings down to the left, tap on My Account again and select "Sign up with email" to create an account or "Log in with email" if you have a King account already, otherwise create an account by choosing a nickname, tap save and follow the steps to create an account.

    If the game automatically logged into your existing King account when disconnecting Facebook, then you need only continue to the next step.

    -Now go to your device's settings and make sure both the region and language are correct. If you have variations like 'Sweden' combined with 'Spanish', for example, then the game will set 'Spain' as your country.

    -Go back to the game and tap 'Settings', then the King Account icon and log out from your King account.

    -Tap the ranking feature up to the left on the game map and check that the country is correct beneath the avatar.

    -Close the game and wait an hour so the country updates in our system.

    - Finally, open the game and connect back to your Facebook and the country should be updated.ย 

    Hope this helps but if you need further assistance, please reach out to ourย Player Support Team HERE!

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