
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I had just gotten the daily win reward AND the chocolate box reward, then used the last of my gold bars to pass a hard level. So I had all the extra rewards to use ufo's etc and the game errors out "encountered a problem we are working to fix", and I lost it all! What is the point of playing the game and getting all of those rewards if the game is going to error and remove all I had just accomplished? This isn't the first time this has happened. And i'm on 6339 so I am not a "newbie" to this game.
Hi and Welcome to the King Community
Thank you for report it and sorry that happen to you . Ill pass this feedback to the game team In the meantime,Please reach out to our Player Support Team in order to report it!