Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
“No more moves” twice in 24 hours
maverick2020
Posts: 8
Level 2
in Support
I have not passed two levels now in less than 24 hours because immediately the game says “no more moves” then the level quits. I have lost the super bomb twice and my streaks because the game kills me for no reason. I get no more moves as soon as the level starts. This is ridiculous. I definitely so t want to spend more money on a game that ends my levels for no reason! What is going on? This is happening in the 7000 levels
Answers
-
Generally if we get this error then playing the level with NO BOOSTERS will fix it. Try not to use any starting boosters at all and then make the first move the game suggests, which probably is the only move possible. On levels like this if we play starting boosters they take the place of other candies and so block the one possible first move.
-
This sort of thing should not happen but unfortunately it does as the game is so full of errors and glitches I am starting to lose count.
Any level in which the win streak boosters take the place of candies and block the one possible first move should have boosters locked or should have boosters only drop on the second move!
I would suggest that every time this happens you take a screenshot and send it to Player Support. To contact Player Support use Settings in the game: It's the small pink cogwheel at the top right of your map screen. Then choose the ? and scroll through the options there until you see "contact us" at the bottom. They might give you some compensation for your game, especially if you paid for the boosters.
