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Ouch, I am so sorry this happened to you!
Turning off during the middle of a level is something I definitely would not recommend during Candy Royale. You really need to play each level right through until you get the "level passed" screen of Tiffy or Yeti jumping up and down. If you close the game before this point then the game will reset on reopening and count the level as a fail. So if you are in Candy Royale this means you get kicked out and lose your chance to earn the gold.