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I have reached to a new reward but why is it unavailable to use all 8 lives? I can only play with 5 lives as normal. Is that the way is it or any error?
What about other people who bought Charms back in 2012-14? Note that those charms were yours to keep. You only had to pay once.
I am very hesitant to buy the Gold Pass, you know, because of the Charm of Life. Does the Gold Pass increase the maximum lives to eleven (11) with this precious charm? Please clarify it.
(Although the Gold Pass can help me complete the last missions in the Gold Chocolate Box (UFOs/Party Poppers), I don't like taking risks of losing Charms that have the same benefit.)
Hello @tomkhamon and welcome to the community!
That sounds like an error to me. The gold Season Pass quite clearly offers a maximum of 8 lives. So if you don't play or don't lose a life for four hours I would expect you to have 8 lives. If you only have 5 lives after you have not played for more than 4 hours, then I would suggest you contact Player Support. They will not get back to you straight before the Season Pass runs out but this does need reporting and you should get some compensation from them such as a few boosters or maybe an hour free lives. To contact them go into settings (the small pink cogwheel on the top right of the map screen) then click on the ? symbol and scroll through the questions until you see "contact us" at the bottom. This way they automatically know who you are and they have a record of you purchasing the Season Pass, so they do owe you some compensation.
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I need my gift card no and pin no
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
Since a couple of days ago, i had 94 (or 93) golden bars. All of the sudden, i realized just yesterday that i have left only 4 though i never used any of the 94 for any reason. Neither for extra moves or for any kind of purchase. Please check my account/profile and restore the amount of bars i should have. Thank you
this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.
hi my game froze in the middle of beating five seasons in first place and I couldn’t move forward I lost all progress after having to quit the app and had to start all over againn
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
