Help

Question

Hi guys,

I’ve changed my phone (iPhone instead of Android) and I’m not able to Connect to Facebook to recover my progression (level 5497).

When I try to Connect to Facebook a message « email or password incorrect » appear

Though Facebook considers I’m connected to Candy Crush Soda.

*

Could you help me please?

Thanks

*Edited by CM: ⛔️ That’s too much personal information. We have edited/removed the screenshot as it was showing your email address. For your own safety and protection, do not share your email address - Our House Rules

kiara_wael · Answer

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

kiara_wael · Answer

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact