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Lives not coming through
Periwinkle
Posts: 26
Level 3
in Support
I play on Facebook and recently had to change my password because I kept getting a hijacking page trying to force me to change my password. Since then, I keep losing lives. I'm forced to reload the game page and then I find that lives have been lost. I went from about 60 lives (which is low for me) to 5 lives. I need my lives restored! I ask over and over and over again for lives and I get 1-2 a day. I'm putting a lot of effort into asking for lives, but getting almost nothing back for my efforts.
I refuse to reload the page because of the loss of lives and sometimes levels. I need help and the help request I put in earlier disappeared. When I reloaded the page to find my request, I got an error that the page couldn't be found, so I'm thinking it may have been deleted. NO ONE has helped me. King needs to help me. What is wrong here?
Answers
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Hi and Welcome to the King Community
I’m sorry to hear about the trouble with your lives following the recent update. Sometimes updates can disrupt the saved data. Let's try a few things to fix that:
- Restart the Game:
- Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
- Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
- Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.
