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Unable to connect and episode race disappeared. Is there a problem with the servers?

C4tsup
C4tsup Posts: 13

Level 2

I can't use my gold bars and can't connect to the shop at all. I've verified my wifi connection is good as well as my data connection, but the game still doesn't connect on either.

Also, my episode race has disappeared again! I had this issue a few weeks ago, but it had been resolved after updating to version 1.290.1.2.

Is there a server issue going on right now?

Answers

  • Kikiz
    Kikiz Posts: 1

    Level 1

    Same here! It says I’m offline and I can’t log out either.

  • C4tsup
    C4tsup Posts: 13

    Level 2

    I was able to log out… it kept spinning like it was trying to log me out but it still worked. BUT now I can't log back in.

    I've also restarted my device and verified I'm on the most recent version of the game; 1.291.2.1. I'm hoping we hear an update about this soon.

  • C4tsup
    C4tsup Posts: 13

    Level 2

    Well, update for me: it's actually working now! Hopefully this is a proper fix and not just a temporary fluke 🤞

  • flyingguy
    flyingguy Posts: 4

    Level 1

    Mine is working again but I've lost all my boosters, and the game seems to be running in slow motion!

  • C4tsup
    C4tsup Posts: 13

    Level 2

    OK, I'm not crazy then! I'd had a color bomb booster that I thought had about 40 mins left, but it disappeared too so I thought I must have been wrong. I'm gonna reach out to their support team to see if they can fix it for me.

    My game was also running slow, but fortunately I just had to tap that "fast forward" button again. If you start a level, it should be in the lower right corner of the screen

  • flyingguy
    flyingguy Posts: 4

    Level 1

    I don't seem to have that button, it just plays like it's in jelly. If this is part of an update then I'll ditch it and find something else to do in life 🤣 unplayable!

Hey! Would you like to give us your opinion?