Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Unable to connect and episode race disappeared. Is there a problem with the servers?

I can't use my gold bars and can't connect to the shop at all. I've verified my wifi connection is good as well as my data connection, but the game still doesn't connect on either.

Also, my episode race has disappeared again! I had this issue a few weeks ago, but it had been resolved after updating to version 1.290.1.2.

Is there a server issue going on right now?

Accepted answers

All comments

flyingguy

I don't seem to have that button, it just plays like it's in jelly. If this is part of an update then I'll ditch it and find something else to do in life 🤣 unplayable!

C4tsup

https://community.king.com/en/candy-crush-saga/discussion/comment/3208829#Comment_3208829

OK, I'm not crazy then! I'd had a color bomb booster that I thought had about 40 mins left, but it disappeared too so I thought I must have been wrong. I'm gonna reach out to their support team to see if they can fix it for me.

My game was also running slow, but fortunately I just had to tap that "fast forward" button again. If you start a level, it should be in the lower right corner of the screen

flyingguy

Mine is working again but I've lost all my boosters, and the game seems to be running in slow motion!

C4tsup

Well, update for me: it's actually working now! Hopefully this is a proper fix and not just a temporary fluke 🤞

C4tsup

https://community.king.com/en/candy-crush-saga/discussion/comment/3208813#Comment_3208813

I was able to log out… it kept spinning like it was trying to log me out but it still worked. BUT now I can't log back in.

I've also restarted my device and verified I'm on the most recent version of the game; 1.291.2.1. I'm hoping we hear an update about this soon.

Kikiz

Same here! It says I’m offline and I can’t log out either.

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Accepted answers

All comments

Kikiz

Same here! It says I’m offline and I can’t log out either.

C4tsup

https://community.king.com/en/candy-crush-saga/discussion/comment/3208813#Comment_3208813

I was able to log out… it kept spinning like it was trying to log me out but it still worked. BUT now I can't log back in.

I've also restarted my device and verified I'm on the most recent version of the game; 1.291.2.1. I'm hoping we hear an update about this soon.

C4tsup

Well, update for me: it's actually working now! Hopefully this is a proper fix and not just a temporary fluke 🤞

flyingguy

Mine is working again but I've lost all my boosters, and the game seems to be running in slow motion!

C4tsup

https://community.king.com/en/candy-crush-saga/discussion/comment/3208829#Comment_3208829

My game was also running slow, but fortunately I just had to tap that "fast forward" button again. If you start a level, it should be in the lower right corner of the screen

flyingguy

I don't seem to have that button, it just plays like it's in jelly. If this is part of an update then I'll ditch it and find something else to do in life 🤣 unplayable!

Pass 290
hi How I can pass level 290 It is so hard Please supporting me
Recover my progress level
Please recover my progress level after reset my phone
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Recover history and levels
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Why candy crush saga DIDN’T give my 30 gold bars after passing to 6200 on episode as usual **
where’s my 30 gold bars after passing to level 6200 I fill cheated

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…