Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My facebook account have been hacked. And i can not access to this account anymore. But my current progress still save on my ipad. I don't know how to save progress to new account. Please help me !!!
Hi and Welcome to the King Community
You must first create a new Facebook account and connect the game. Next step 👇️
Please email Player Support so they can restore the levels manually on your new account.
You can also email them from here:
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
and You will need to create a Kingdom account. Then you have to sync Facebook and the Kingdom. When the sync process is complete your game progress will be synced with Kingdom, then you can deactivate Facebook.
You must need a PC to complete the process.
Check HERE.
Sorry, but i can’t see an option “Problems with my game” in topic box. I will show you options in topic box. I think it can be “Lost progress or items”. Please help me choose. Thank you!
New here? Sign in or create an account to join the fun.
[info callout] Updated by CM May 15th: Good news! We’ve had an update from the team about the Episode Race not starting correctly. They’ve found the problem, and a fix is planned to go out on Monday! This should help with the reports we’ve been seeing where: The Episode Race does not start when expected The start level…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
