Unbelievable

Question

I can't believe what my eyes saw through the add to get more candy crush moves, and that unfortunately my nephew has also seen and that I caught searching on his phone for the letters that appeared on the underwear of the advertisement and it led to an adult video page. How is it possible that a game for all audiences has ads with pornographic advertising content hiding behind an ad to download another app to earn money, you better give me a good reason for this because it is already the 3rd time that this advertisement appears and I have it recorded with the screen recorder to sue you because now my nephew already has that page in mind with only 8 years old, I want a solution

christinewupp · Answer

https://community.king.com/en/candy-crush-saga/discussion/478620/unbelievable

King don't actually choose or handpick the adverts we see, I think all this is done via a third party. The ads  are supposed to be tailored at us.  I get ads mostly based on my internet search history or based on which apps I have downloaded. I have never seen anything remotely pornographic on my ads. They are usually for games that might interest me or charities or shopping sites that sell similar stuff to what I have looked at online. Does the phone in question really belong to an eight year old?

kiara_wael · Answer

Hi and Welcome to the King Community

Thank you for the feedback and sorry for the inconvenience . We have prepared some steps HERE on how to report Ads to our Player Support Team so they can have a look.