Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Keine Verbindung zur App.

Ich kann ganz normal spielen, aber nach jedem Spiel kann ich nicht auf mein Bonusmaterial zugreifen. Das Spiel versucht sich ununterbrochen in die App einzuwählen, was nicht klappt. Internetverbindung steht, mehrmals das Spiel neu gestartet, das Problem bleibt. Smartphone neu gestartet, nichts!

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https://community.king.com/en/candy-crush-saga/discussion/comment/3219677#Comment_3219677

Das Problem besteht seit gestern Abend. Ich spiele auf meinem Smartphone. Laut Kommentare hatten wohl schon mehrere Spieler das gleiche Problem. Die Spiele laufen einwandfrei, aber ich kann nach dem Spiel nicht weiter spielen und nicht auf mein Bonusmaterial (Goldbarren) zugreifen oder Bonusmaterial kaufen. Netzverbindung ist einwandfrei.

https://community.king.com/en/candy-crush-saga/discussion/479642/keine-verbindung-zur-app

Hello @corydon 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Which device are you using to play the game and which version of the app do you have right now?

When did this issue start? Have you tried any troubleshooting steps to see if that resolves the issue? Do you see any error message? If so, can you show me a screenshot of it?

Please reply by typing below 🍫🍫

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Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/479642/keine-verbindung-zur-app

Hello @corydon 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Which device are you using to play the game and which version of the app do you have right now?

When did this issue start? Have you tried any troubleshooting steps to see if that resolves the issue? Do you see any error message? If so, can you show me a screenshot of it?

Please reply by typing below 🍫🍫

https://community.king.com/en/candy-crush-saga/discussion/comment/3219677#Comment_3219677

Das Problem besteht seit gestern Abend. Ich spiele auf meinem Smartphone. Laut Kommentare hatten wohl schon mehrere Spieler das gleiche Problem. Die Spiele laufen einwandfrei, aber ich kann nach dem Spiel nicht weiter spielen und nicht auf mein Bonusmaterial (Goldbarren) zugreifen oder Bonusmaterial kaufen. Netzverbindung ist einwandfrei.

Mere game me extra moves nhi aate
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want take my number
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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…