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help
no still grey screen
Iâm having the same issue on an iPhone 14 Pro
Hi @gobluefan6 đââïž
Were you able to try the steps provided above by one of the Game Expertsâ team?
Did you see the X button when you click on the screen for 5 times?
apple Mac
no help still black
Hey gobluefan, I hope you're doing well. Thank you for sending the requested SS and details we asked of you.
I'm sorry you're having this issue, I know how bothersome it is.
Don't worry, we have identified a temporary workaround to help you get back to playing. Please try these steps:
This is a manual workaround so we will need some days to implement it in your game.
Technical issues can be frustrating, and I want to assure you that our team is actively investigating this problem to implement a permanent fix as soon as possible.
Let me know if you need anything else. Have a great day!
screen goes grey can not play the game
Hello @gobluefan6đ€ A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which device you are using? Can you post a screenshot of your game map?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment boxđ«đ«
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I'm player id 1009484374 and at level18227. i have had several color bombs but the Series does not show any bombs used. Additionally, I have had only 1 set of boosters (after a game ends) per day. Is there something wrong?
I make colour bombs and use them but they arenât counting to my score. Some did count initially but not any mire
Why does I can not have extra move after watch ADs now ?
por qué si gano booster en la caramelada no aparecen en mi casillero ? Ocurre desde hace unos meses
Hello candy crush mere friends me extra moves wala wheal aa raha lekin mere game me extra moves wala wheal nahi aa raha hai kyo please help me as soon as possible
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donât, here's a quick explanation: đ Video ads are not a permanent feature in the game. Like other special features, they can come and go. TheyâreâŠ
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isnât updating Episode Race counter isnât advancing Game progress resets to level 19,686 after closing and reopening the game Sync issuesâŠ
Welcome to the Community đ If youâre having trouble with your game, whether itâs missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center đ Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toâŠ