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help
no still grey screen
Iām having the same issue on an iPhone 14 Pro
Hi @gobluefan6 šāāļø
Were you able to try the steps provided above by one of the Game Expertsā team?
Did you see the X button when you click on the screen for 5 times?
apple Mac
no help still black
Hey gobluefan, I hope you're doing well. Thank you for sending the requested SS and details we asked of you.
I'm sorry you're having this issue, I know how bothersome it is.
Don't worry, we have identified a temporary workaround to help you get back to playing. Please try these steps:
This is a manual workaround so we will need some days to implement it in your game.
Technical issues can be frustrating, and I want to assure you that our team is actively investigating this problem to implement a permanent fix as soon as possible.
Let me know if you need anything else. Have a great day!
screen goes grey can not play the game
Hello @gobluefan6š¤ A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which device you are using? Can you post a screenshot of your game map?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment boxš«š«
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I am very Beautiful girl in the Candy Crush My Name is Susithra Queen. I want few persons Best Friend How many members like me this photo
I purchased 20 books bars yesterday and never got the bars and I was charged. How do I get the bars
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To get gold bar I have been asked in Gold Chocolate Box to pass 13 level with 3 yellow star is not understood. Is it passing that level by any number of hits or passing in single hit. Thanks
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
