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Candy Royal having disappeared for a Month!

Kostas_Gkinalis
Kostas_Gkinalis Posts: 10

Level 2

Since early to mid November, Candy Royal challenge has disappeared for my account. I get to play only once or twice per week and that's it. I even get the pop up message every Friday to challenge the weekend's Candy Royal Elite and still the challenge do not appear for me. If have been waiting update after update for the problem to get fixed but to no solution so far. I have tried restarting, I have tried challenging an already finished level to try to get it going, finishing even new levels, but still nothing has happened.

Answers

  • kiara_wael
    kiara_wael Posts: 156,842

    Hi and Welcome to the King Community

    Thank you for report it . Ill pass this feedback to the game team The  features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game

  • MannyFae
    MannyFae Posts: 717

    Hello Kostas.

    Since early to mid November, Candy Royal challenge has disappeared for my account. I get to play only once or twice per week and that's it.

    I'm not sure I understand this. Is it gone completely or does it appear once or twice a week? If it's the latter, it's perfectly normal. Many of us get to play Candy Royale once or twice per week. The only time I received Candy Royale every day was during two weeks this Autumn. Except for that brief period, Royale appears twice a week, and it has been like that for the whole time I've been playing.

    This isn't actually a glitch. King decide how often you get this and other events, depending on how well you do or other considerations. It's deliberate, it's how King run this game.

    I even get the pop up message every Friday to challenge the weekend's Candy Royal Elite and still the challenge do not appear for me.

    The 'Elite Challenge' pop-up is just an advertisement that notifies you that the special weekend version of Candy Royale is live. The event itself will appear in your game when it is due. If King set it to appear every three and a half days, it will reappear three and a half days after you won it. Depending on when it happened, that may even not be during the weekend.

Hey! Would you like to give us your opinion?