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network error

gZi
gZi Posts: 3

Level 1

A network error has been displayed for days, even though the tablet is connected to the Internet. What can I do?

Answers

  • kiara_wael
    kiara_wael Posts: 156,929

    Hi and welcome to the King Community

    Thank you for report it . this issues has been reported to the game team ,in the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.

    For more Info Here

  • gZi
    gZi Posts: 3

    Level 1

    Vom Spiel abmelden ist ohne Serververbindung nicht möglich. App ist auf dem neuesten Stand. Gerät schon mehrfach neu gestartet.

  • PummyRaj
    PummyRaj Posts: 44,005

    Hello @gZi🤗 A Warm Welcome to the King Community!

    I am sorry to hear that you are experiencing an issue in your game!

    What is the make & model of your device? Which version of the game App do you have right now?

    When did the issue start and when do you see this "network error" message? Can you please show me a screenshot of it?


    Once you provide these details, I will get back to you!

    To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

  • u__
    u__ Posts: 14

    Level 2

    I think I have the same problem and from what I have read in the community, there are many of us. I'm sorry to say I have no idea what you can do, I have tried logging out, restart, switch off and on again the internet connection, empty cache, restart the phone, all I can think of. I think this is a technical error within the game and they have to fix it somehow

  • gZi
    gZi Posts: 3

    Level 1

    Galaxy Tab S2 App Version 1.293.1.1

    I can play the game, but only in offline modus, it is not possible to send you a screenshot, the button does not work. The same problem with the offline modus I have with saga and farm heros. Only bubble witch2 works correctly. Any news from your side about the problem?

Hey! Would you like to give us your opinion?