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Any information on connection issues? (Edited by CM: Under Investigation)!
Answers
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UPDATE!
We are aware that some of you are experiencing connection issues in your games, trouble logging in or errors when trying to connect to the Store.
Rest assured, our team is already investigating and working hard to find a solution to the problem as quickly as possible.
In the meantime, do not delete the game app and use your King account to help keep your game Progress saved!
We’ll share updates here in the Community as soon as we have more information 🫡
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Has anyone solved this problem? I'm still having problems after more than a week.
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I am as well. No one seems to be talking.
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This is not the only thread in this forum about this issue @CEG-2 . There are many new posts about connection errors on a daily basis in the Support Forum (check the ? icon in the green circle at the top of this page). Connection issues have been ongoing for months and come and go in this game for some users and the reasons do seem to be complex with King struggling to fix it.
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how to connect close facebook account to king account. ıs there nobody know ?
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Samsung galaxy note ,20 ultra
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Please fix this connection error...costing us so. Much ....am using a samsung android and my internet is stable
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Since the last update I cannot continue the game using my coins as payment for extra moves etc. all I get is a searching/busy circle with cannot connect to App Store.
Yes I do have over 20 bars.
The same happens with Candy Crush Soda. Any ideas please?
I’ve removed the app and reinstalled it with no joy. I am using IOS 18.2.
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Hi pimpers 👋 Welcome to the community!
It seems like you're experiencing connection issues that might be related to the current problem affecting all games, as mentioned in the announcement above.
Rest assured, our team is aware of these issues and is actively working to resolve them as quickly as possible.
For now, here are a few steps you can try while we work on a fix:
- Check Your Connection: Make sure your internet connection is stable (Wi-Fi or mobile data).
- Clear Cache: Sometimes clearing the game cache can help with minor glitches.
- Wait for the Fix: As this issue seems to be widespread, it might require some time before it's fully resolved. Please keep an eye on the Community for updates! 💡
We appreciate your patience while we work through this! If you have any other questions, feel free to ask 😊
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Thankfully mine is fixed today!
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