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Says I'm offline
franny10392
Posts: 3
Level 1
in Support
I can't get boosters or rewards because it says I'm offline. I tried updating the app and clearing the cache. Both things didn't work. I then tried to create an account so I can save my data and uninstall the game then reinstall it but that also tells me I'm offline when trying to make an account. Someone please help
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Answers
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Hello @franny10392🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which device you are using to play the game? Did you log into the game through Facebook or King account?
It looks like you see an error message! Can you please take a screenshot of that error message and post it here?
Does it say "you are offline" - when you try to make purchases or trying to collect boosters & rewards from various features?
Please reply back by typing below🍫🍫0 -
Here are the pictures of what it's showing me. I am using a Samsung tablet and haven't had this issue for 5 years. I do not have an account but yesterday I tried making one and it kept saying I'm offline, you can see the message it sent me when I tried making an account
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