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If you have a Candy Crush game through Facebook, is there a way to move that to King? I really want to delete my Facebook, but Candy Crush is life or something lol
Any tips would be appreciated, thanks.
For anyone reading this post, I went through the in-app support link to resolve this after making a new account. I went to the question mark, dug through the nested option for accounts, and went to the bottom to find a "Contact Us" button/form.
This opened a separate ticket that I could then re-explain the situation to support.
The representative helped transfer my level progress over, rather quickly!
They said they would only transfer a certain portion of gold bars, so beware of that before you go this route! I believe boosters are device-dependent, so those didn't transfer. So my recommendation is to spend all bars + boosters before making the jump!
Thank you @PummyRaj for the suggestion of reaching out to support!
I'm a little confused, so on my Android device, I am currently signed in through Facebook.
I signed out and made the account, but I only see level one.
How would I send a help request to the King Player Support team?
I have my King ID from Facebook if that helps.
Thank you for your patience!
Hi @icopypasta🙋♀️
Sorry for the delay! My phone was charging📱⚡️
(1) This is the link for general instructions on —> How to create a King account👈️
(2) These are steps we can find in our (device) game's Help Center:
Please let me know if you have any other questions🍫🍫
Edited: Forgot to mention above! Sometimes, we might not find our game progress after creating the King account! If that happened to you, please don't worry! All you need to do is send a help request to the King Player Support team and they can restore your game progress.
If that happens, and you need my assistance to send your complaint, please let me know!
Sounds great, looking forward to any suggestions/tips you might find, thanks!
Hello again @icopypasta🤗 Thank you for replying back!
This King Community account is different to Game account! Hence, you cannot save the game with this account - but, you can use email and password to create an account with your game as well!
You can create the King account directly from your game. Please give me few minutes, so that I can direct you how to find the steps👍️
Thank you for your welcome! I created this King account intending it this to be the one I use so I can delete my Facebook. Presently, I have a Facebook-linked account on Android and Web. I would ideally just like to move the progress to the King if possible.
Hello @icopypasta🤗 A Warm Welcome to the King Community!
Yes! We definitely have an option to disconnect our game from Facebook and reconnect to King account.
Can you please tell me which device you are using to play the game? Do you already have a King account or need to create one?
Please reply back by typing below🍫🍫
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