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How to transfer candy crush to new email instead of Facebook

klee916
klee916 Posts: 1

Level 1
in Support

would like to connect current candy crush to new email instead of Facebook

Answers

  • kiara_wael
    kiara_wael Posts: 160,087

    Hi and Welcome to the King Community

    Sorry, It is not possible to transfer your game to another account but you can start at same level in your new account.

    Please email Player Support so they can restore the levels manually on your new account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    I hope you're back on track really soon! 

  • PummyRaj
    PummyRaj Posts: 45,148
    https://community.king.com/en/candy-crush-saga/discussion/480845/how-to-transfer-candy-crush-to-new-email-instead-of-facebook

    Hello @klee916🤗 A Warm Welcome to the King Community!

    Would you like to create a King account and save your progress to that account, so that you can remove your Facebook account?

    If so, can you please tell me which device you are using?

    Do you already have a King account or need to create one?

    Please reply by typing below🍫🍫

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