Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I have won at least 10 times and you have not given me my prizes. I play and pay all the time. Pleas
Answers
-
Hello @ELENIZ🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which events were those that you won, but did not receive the prize? You said it happened at least 10 times! Was it just today or has it been happening from a while?
Which device are you using to play the game?
Do you have screenshots of the events that you won?
You will have to contact King Player Support team for the missing rewards. If you can tell me which events those are, I will be able to provide you steps to follow to send your complaint.
Please reply by typing below. To post screenshot(s), tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
1
