Lost friends

LesegoK

Deleted the app on my phone and reinstalled it, lost all my friends and all lives

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/480920/lost-friends

Hello again @LesegoK🤗

Did you delete your game App because of the Ad issue you have reported in your previous complaint?

With regards to lost lives — this is the result of the reinstallation. Not just the lives, you have lost the boosters as well! The reason for this is, both lives and the boosters are stored on local memory of the device we use. Once we delete the App, all the memory pertaining to that App is also deleted!

Whereas, the Gold Bars and game progress are stored to King servers, because of which, it will be intact even after deleting App!

With regards to Friends' lists - please try to replay an old level - win or lose does not matter - now, go back to map screen and check your friends list! You should find all of them intact!

If that did not work, please reply back by typing below and let me know🍫🍫