Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
❄ Candy Holiday Season ❄ - More info HERE
👽 Astros vs. Aliens - How does it work? - More info HERE
❄ Candy Holiday Season ❄ - More info HERE
👽 Astros vs. Aliens - How does it work? - More info HERE
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Compra
Ericapereira
Posts: 1
Level 1
JA tem duas vezes que compro ouro e não aparece pra mim.Uma vez foi de 5,49 acho que foi esse valor e outro de 13,99 e não caiu pra mim,antes não tinha esse problema agora não está caindo mais.
Desse jeito fica difícil
0
Comments
-
Hi Erica and Welcome to the Community!
I’m sorry to hear about the trouble with your gold purchases. Let’s work together to figure this out! Could you let us know:
- Were these purchases made through a mobile device or computer?
- Have you checked your purchase history to confirm the transactions were completed?
- Did you receive any error messages or receipts for the purchases?
If the transactions went through but the gold hasn’t appeared in your game, you may need to reach out to Player Support for help. Here’s how:
- Open your game and tap the gear icon (Settings).
- Tap the "?" icon and choose "Purchases & Gold Bars."
- Scroll to the bottom and select "Contact Us."
- Share details of your purchase (e.g., amounts, dates, and receipts).
Let us know if you need more help!
0 -
Comigo está acontecendo a mesma coisa e pra resolver é muita burocracia até foto de recibo tenho que enviar
Vou excluir esse jogo
0
