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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Why am I not receiving my awards
Answers
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Hi and Welcome to the King Community
Thank you for the feedback, and sorry to hear that . Here's what you can do:
- Make sure your game is connected to the internet. Sometimes, a quick connection check does the trick!
- If you've already tried closing and reopening the game, the next step is to reach out to our support team. You can contact them directly through the game's settings menu. Tap on the 'Settings' gear icon, then select 'Help Center' and 'Contact Us.'
When reaching out, it would be super helpful to include:
- Your game ID or the email address associated with your game account.
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