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Hello @amurray14π€ A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Did you see a pop-up that said you will receive unlimited lives after redeeming the Gift card?
Since it is an issue with Gift Card redemption, you would have to contact King Customer Support team. Can you please tell me which device you are using to play the game?
Please reply back by typing below ππ