
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported to the Game Team. In the meantime please force close the Apps and Log in again.
Hello @MG1964 I think you must mean that the game is suggesting to you a move of a candy that is covered by ice. Try to make the suggested match by moving the candy that is NOT covered by ice into the ice. You can never move the candy that has ice covering it but you can move a candy INTO the ice, matching the same three candies. If this is still confusing you please post a screenshot and we could show you which candies you can match.
Hello @MG1964
The game suggests making a move that seems impossible, isn't it?
On ice-covered boards, the game appears to suggest moving a candy that is under the ice to make a match, but the candy under the ice cannot be moved. However, you CAN make the match by moving a DIFFERENT candy into the ice to make that same match.
Look at the move the game suggests to you. Can you move a different candy that is not under the ice into the ice to make that match?