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I have flashing candies under the ice, but I cannot move anything? How do I get around this?
Hello @MG1964
The game suggests making a move that seems impossible, isn't it?
On ice-covered boards, the game appears to suggest moving a candy that is under the ice to make a match, but the candy under the ice cannot be moved. However, you CAN make the match by moving a DIFFERENT candy into the ice to make that same match.
Look at the move the game suggests to you. Can you move a different candy that is not under the ice into the ice to make that match?
Hello @MG1964 I think you must mean that the game is suggesting to you a move of a candy that is covered by ice. Try to make the suggested match by moving the candy that is NOT covered by ice into the ice. You can never move the candy that has ice covering it but you can move a candy INTO the ice, matching the same three candies. If this is still confusing you please post a screenshot and we could show you which candies you can match.
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported to the Game Team. In the meantime please force close the Apps and Log in again.
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HOW and WHERE do you request a NEW link to verify your email address when the old link has expired? I have been waiting for over 48 hours but nothing is happening. I know you can play the game even if your email address is not verified, but it is very frustrating not to get any answers on how to do it.
How do I post my friends link in the discussion section?
I'm trying to retrieve my progress on the Microsoft Store version of candy crush by logging in with my facebook information. I receive this error, even after authorizing the login attempt on the facebook website. How else can I login?
I have played Candy Crush and other games from King for many years now but I'm getting so tired of it now. It says that a Link is sent to my mail to verify my email but it was sent a while ago so the verification Link is expired and it says that I can get a new Link whenever I want in my King Account but there is no…
Hi!! My grandmother is on level 11xxx and she has all bonuses, she can play advertises and get more lives and I have only 5 lives and that's it. No challenges at all.. 😞
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
