Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have flashing candies under the ice, but I cannot move anything? How do I get around this?
Hello @MG1964
The game suggests making a move that seems impossible, isn't it?
On ice-covered boards, the game appears to suggest moving a candy that is under the ice to make a match, but the candy under the ice cannot be moved. However, you CAN make the match by moving a DIFFERENT candy into the ice to make that same match.
Look at the move the game suggests to you. Can you move a different candy that is not under the ice into the ice to make that match?
Hello @MG1964 I think you must mean that the game is suggesting to you a move of a candy that is covered by ice. Try to make the suggested match by moving the candy that is NOT covered by ice into the ice. You can never move the candy that has ice covering it but you can move a candy INTO the ice, matching the same three candies. If this is still confusing you please post a screenshot and we could show you which candies you can match.
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported to the Game Team. In the meantime please force close the Apps and Log in again.
New here? Sign in or create an account to join the fun.
hello I'm having an issue about levels. Playing in Cellphone I'm almost on level 10.000, but when I open my Facebook account on notebook it shows level 110. What can I do for merge then? Gratefully, Iara Chacon 😀
Is there a game update available in the game and community?
I want to change my number in game to update the new version of game what can i do?
On this level, there is a bear in the middle of the page and he cannot be moved. There is nothing blocking his way, but he doesn’t slide up and off so that you can reach the next page. I don’t see any way around this. Can anyone help? I would hate to have to give up this game. I really enjoy playing it. And obviously, I’ve…
In years of playing this game, I've only ever won the Booster Wheel Star prize once. Is that normal? Even when it seems the wheel will stop on the star it always manages to move past it or stop just before it. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
