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Candy Crush Saga grayed out/freezes
PatDarmMill
Posts: 2
Level 1
in Support
Played Candy Crush Saga on IOS & windows on all search engines. Work around doesn't work
0
Answers
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Hi and Welcome to the King Community
Thank you for report it. In the meantime please check this page for mor info here
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Hello @PatDarmMill🤗 A Warm Welcome back to the King Community!
I am sorry to hear that you are experiencing the "Grey screen" issue in your game!
I just need a clarification! Are you using an iOS device and Windows 10/11 App as well to play the game? Or are you playing on Facebook browser?
NOTE: Please do not reinstall the game as this issue is not on your side, but the game itself! Hence, deleting the App will not help and does not resolve the issue! It is being investigated by the King team, but the fix is taking longer!
Can you provide your game ID number for me to pass it on to our Game Experts' team? If you do not know how to, please check 👉️THIS Link👈️
Please reply back by typing below. Hope to talk to you soon🎄❄️0
