Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Not Using VPN but getting "IP Address Blocked" screen when attempting to download game

On my iPhone, I have tried to download Candy Crush Saga to help support a Twitch streamer. However, the redirection keeps returning the "IP Address Blocked" splash screen. I am not using VPN and have checked that it is turned off.

I switched from using Wi-Fi to a data download and got the same splash screen.

Any suggestions on how to reroute around this issue?

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/481507/not-using-vpn-but-getting-ip-address-blocked-screen-when-attempting-to-download-game

Hello @melissa_jp_622🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue you are experiencing in your game!

I am not aware about the "Twitch streamer" you have mentioned!

I need few clarifications please! Is this the first time you have downloaded Candy Crush Saga? If not, the issue of "IP Address blocked" — is it something you have been experiencing recently?

Can you please take a screenshot of that pop-up and post it here?

Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🎄🎄

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Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/481507/not-using-vpn-but-getting-ip-address-blocked-screen-when-attempting-to-download-game

Hello @melissa_jp_622🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue you are experiencing in your game!

I am not aware about the "Twitch streamer" you have mentioned!

I need few clarifications please! Is this the first time you have downloaded Candy Crush Saga? If not, the issue of "IP Address blocked" — is it something you have been experiencing recently?

Can you please take a screenshot of that pop-up and post it here?

Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🎄🎄

Perché non posso comprare?
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

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