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Not Using VPN but getting "IP Address Blocked" screen when attempting to download game
melissa_jp_622
Posts: 1
Level 1
in Support
On my iPhone, I have tried to download Candy Crush Saga to help support a Twitch streamer. However, the redirection keeps returning the "IP Address Blocked" splash screen. I am not using VPN and have checked that it is turned off.
I switched from using Wi-Fi to a data download and got the same splash screen.
Any suggestions on how to reroute around this issue?
1
Answers
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Hello @melissa_jp_622🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
I am not aware about the "Twitch streamer" you have mentioned!
I need few clarifications please! Is this the first time you have downloaded Candy Crush Saga? If not, the issue of "IP Address blocked" — is it something you have been experiencing recently?
Can you please take a screenshot of that pop-up and post it here?Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🎄🎄
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