Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Can someone help me log into the game?

When I try to login with Facebook(app) I get the "invalid hash key" error.

I un-installed Facebook, cleared cache from Candy Crush and I got a different error(browser) :There is an error in logging you into this application. Please try again later.

Pls help.

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I am using a Samsung S24+

Candy Crush Saga_2024-12-31-10-03-56.jpg

https://community.king.com/en/candy-crush-saga/discussion/481737/can-someone-help-me-log-into-the-game

Hello @Verethragna🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

Can you please tell me which device you are using to play the game? Can you take a screenshot of the error message you see and post it here?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🎉❄️

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https://community.king.com/en/candy-crush-saga/discussion/481737/can-someone-help-me-log-into-the-game

Hello @Verethragna🤗 A Warm Welcome to the King Community!

I am sorry to hear that you are experiencing an issue in your game!

Can you please tell me which device you are using to play the game? Can you take a screenshot of the error message you see and post it here?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🎉❄️

I am using a Samsung S24+

Candy Crush Saga_2024-12-31-10-03-56.jpg

Shop cannot be connected
I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a race…
🚑 Urgent :Huge technical probleme that made my day the worst really
There was an error rendering this rich post.
superload
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…