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I have the same problem but i do not think King will rectify soon so i am considering to give up the winter cup!
Is it possible you changed the date on your phone at any time while the event was active? Doing so will make the event disappear.
useless "troubleshooting"
Hi and Welcome to the King Community
Thank you for report it . Ill pass this to the game team , In the meantime Please Log out of the game -- close the App -- restart your device after shutting it down for about 10 minutes -- reopen the App and log into the game --and replay a level
