My colorbombs, etc is gone

tiquz

Hi! All my help in ny account is fine arter switching phone. So all my colorbombs, striped/coated, hammers.. All of the help I havet collected is gone. And the extra life I havet asked my friends for to, The only things I have left is my level and golf bars.. Hos can I get the rest back?

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/481869/my-colorbombs-etc-is-gone

Hello @tiquz and welcome to the community!

All our boosters are stored on our phones, not at King's servers, so when we get a new phone the inventory will be empty. You will need to use up those boosters by playing on your old phone until they have all been used up because boosters cannot be transferred between devices. The same applies to lives from friends which are stored on your device as well. Make sure you request lives from all your friends on the new phone and hopefully those lives will fill up again quite soon.