Synch problem between iPad and iPhone

Thememe1996

Hello,

I have a problem regarding my Candy Crush Saga progresses saved in my iPhone and iPad.

There is a misalignment between the two devices and it seems that even logging out or reinstalling the app does not fix the problem (in addition, I loose all the boosters when doing this, unacceptable in my opinion).

Now I have reached two different levels on the two devices, because I firstly played on iPhone, improving the score of some old levels I had already passed; then I switched to iPad and continued with new levels, without checking the synching of the old ones from iPhone (and they are not).

Please, help me solve this issue.

In doing this, I expect a solution that does not make me lost any of the progresses reached (boosters included).

Thanks,

Emanuele

kiara_wael

Hi and Welcome to the King Community

The simplest way to sync your Candy Crush game between your iPhone and iPad is by connecting your game to Facebook or a King account. This way, your progress saves to the cloud, making it accessible on any device with the game installed.

First, ensure you have Candy Crush installed on both devices. Then, open the game and connect it to the same Facebook or King account on both your iPhone and iPad. your progress syncs seamlessly across both devices

Thememe1996

I have a King account connected to both devices.

Thanks,

Emanuele

Thememe1996

https://community.king.com/en/candy-crush-saga/discussion/comment/3236201#Comment_3236201

I have a King account connected to both devices.

Thanks,

Emanuele