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Candys

CillianMark2020
CillianMark2020 Posts: 1

Newbie

I mistakenly deleted candy crush and I retrieved it and it came back but I lost hundreds of candys. How do I get these back please?

Answers

  • kiara_wael
    kiara_wael Posts: 157,912

    Hi and Welcome to the King Community

    There are a couple of reasons you may lose visibility of your Boosters. The two main reasons are: You are disconnected from your King or Facebook account. The game has been deleted/reinstalled from the device, or you're using a new device. Please try Players Support Team Here

  • PummyRaj
    PummyRaj Posts: 44,702

    Hello @CillianMark2020🤗 A Warm Welcome to the King Community!

    I am sorry to hear that you deleted your game App! Unfortunately, when you deleted your game App, all the data related to the game (boosters and lives) will be deleted from your device memory. But the level progress and Gold bars are stored to King Servers, because of which, you can find these across the devices you use!


    If you are using an Apple device and backed up your game to iCloud, it is possible to get the boosters back by downloading the game from iCloud. Otherwise, it is not possible to get your boosters😕


    If you have any other questions, please type below❄️⛄

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