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How to get tefund

tigern2
tigern2 Posts: 1

Level 1

To whom it may concern



I’m on level 6732, however I did not want to loose my color bomb. I chose to purchase 10 bricks and the program just  hung. I tried over and over and it would simply freeze so the very bottom of screen offered 9.99 cent bundle. I selected it to see if it would freeze and it did not freeze so I cancelled and returned to the 10 bricks for 1.99 and it continued to freeze. So, I gave in for the more expensive bundle and it simply continued to move in the directions that I did not always choose until all of my bricks were gone and it cleared the last step. This is totally not fair and this  level I’m on simply cheated me again and I’ve already lost my super color bomb when I should not have lost it. I’m simply upset. 



Candy crush needs to make amends for these unwarranted moves. I need to be compensated by the return of my 9.99 that I did not want to purchase as well as my super color bombs

How do I get refunded?

Answers

  • kiara_wael
    kiara_wael Posts: 159,562

    Hi and welcome to the King Community

    Sorry to hear that ,For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

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