Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
What's going wrong?what is the solution?
Sign in or register to leave a comment and join the conversation.
Hello @aleena2711🤗 A Warm Welcome to the King Community!
Is this the first time you have experienced this issue?
There is no way to say what went wrong in that particular situation! It could be the connection on your side or an issue on King server itself!
If (when) it happens again, all you can do is close the pop-up window and close the App — restart your device after shutting it down for few minutes and attempt to purchase again.
Was any money deducted from your account earlier?
If you are still looking for assistance, please type below❄️🧣🏔️
Hello @aleena2711 Welcome to King Community. This is happening due to your internet stability. Please get in touch with your internet service provider and let them know about your internet speed. Also check your phone about updates and have enough space to get the game updated when its available. Thanks