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Concerns Candy Crush Saga
Carolsusanharris2501
Posts: 2
Level 1
in Support
I have reverted back to Game 1, I think that I was up to 1,000.
As an old aged pensioner I struggle to correct these sorts of problems without help.
Regards Carol Harris
0
Answers
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Hello @Carolsusanharris2501🤗 A Warm Welcome to the King Community!
I am sorry to hear that you lost your game level progress!
Did you make sure that you are logged into the game with the usual account you normally use?
If so, please close the App and restart your device — then, play a level win it and go back to the map screen — your level progress should appear.
If you are still experiencing issues, can you please post a screenshot of your game map for me to check something?
Please reply by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box❄️🧣🏔️
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Thank you PummyRai for trying to help me, unfortunately I played a game, won it then went back to the map screen but couldn't see 'your level progress'
And so I need to ask one of my grandchildren to help me.
Thank you Carol Harris
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