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Bought a $1.99 package, said “your purchase was successful” but didn’t get my stuff!
kimparrish
Posts: 1
Newbie
in Support
can my money be refunded?
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Answers
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Hello @kimparrish🤗 A Warm Welcome to the King Community!
I am sorry to hear about the purchase issue in your game!
Please select the device you are using from below options and follow the suggestions⬇️
🤖 Android device
- Open the receipt you have received from Google Play and tap "Report a problem";
- If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem;
- Click here for more information.
- Follow the instructions given
🍏 Apple device
- Use this link.
- Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
If you have any other questions, please let me know by typing below❄️🧣🏔️
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