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Porque Não recebi as recompensas da caixa de chocolate

liza1958
liza1958 Posts: 1

Newbie

???

Answers

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello @liza1958🤗 A Warm Welcome to the King Community!

    I am sorry to hear that you did not receive the rewards from one of the Chocolate Boxes! You will have to contact King Player Support team and send them a complaint about the issue.

    ** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us

    ** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️

    • Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
    • Click on the ? icon in Settings window;
    • Scroll down to "Events" and click on it;
    • Look for "Chocolate Box" and click on it;
    • Scroll down all the way and click on "Contact Us";
    • Fill the form and Submit your complaint.

    You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.

    If you have further questions, please type below🍫🍬

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