Porque Não recebi as recompensas da caixa de chocolate

liza1958

???

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/484363/porque-nao-recebi-as-recompensas-da-caixa-de-chocolate

Hello @liza1958🤗 A Warm Welcome to the King Community!

I am sorry to hear that you did not receive the rewards from one of the Chocolate Boxes! You will have to contact King Player Support team and send them a complaint about the issue.

** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us

** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️

• Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
• Click on the ? icon in Settings window;
• Scroll down to "Events" and click on it;
• Look for "Chocolate Box" and click on it;
• Scroll down all the way and click on "Contact Us";
• Fill the form and Submit your complaint.

You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.

If you have further questions, please type below🍫🍬