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7811 fail with no moves

surfpad1972
surfpad1972 Posts: 2

Level 1

not acceptable as a player

Answers

  • PummyRaj
    PummyRaj Posts: 45,018
    edited January 27

    Hello @surfpad1972🤗 A Warm Welcome to the King Community!

    I am sorry to hear that you are experiencing a glitch in level # 7811!

    Did you see a "oops" message? By any chance, did you take a screenshot of the screen?

    Did you have "win streak" boosters as well as pre-game boosters to help you in the level?

    Please reply back by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬

  • surfpad1972
    surfpad1972 Posts: 2

    Level 1

    Yes got a oops message as soon as my boosters loaded

    I was a 12 level win streak and had “super” icing power balls not sure what other boosters loaded

    I did not do a screen shot - never thought of doing a screen shot

  • PummyRaj
    PummyRaj Posts: 45,018

    Thank you for replying back and confirming @surfpad1972🙏

    Since you have confirmed that you got "Oops" message, I do not need a screenshot! This must be the first time, you are experiencing this glitch, isn't it? There are some other levels that act like this when we use boosters to help us!

    I am sorry that you had this glitch and lost the level, win-streak and the boosters because of it!

    Luckily, the Candy Studio is working on these levels and making tweaks on those! Although this won't help you, it will help the players that reach it in future! I will report the level to our Community In-charge immediately, so that, they can pass it onto the game studio🙏

Hey! Would you like to give us your opinion?