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I need a refund! 😡

kslomka
kslomka Posts: 1

Newbie

 "Candy rush gave me a level and then immediately said no moves…so it then collapsed my game took away my streak. Kicked me off the gold quest and ended my supercharged candybomb. I spent $5.99 for gold and power f"

Answers

  • PummyRaj
    PummyRaj Posts: 45,018

    Hello @kslomka🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue in your game!


    If you would like to get the refund, please select the device you are using from below options and follow the suggestions⬇️

    🤖 Android device

    • Open the receipt you have received from Google Play and tap "Report a problem"
    • If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem

    🍏 Apple device

    • Use this link
    • Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps

    🔥 Kindle Fire

    • Use this link.
    • Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
    • Click here for more information

    If you have any other questions, please let me know by typing below🍫🍫

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