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Hi and Welcome to the King Community
Thank you for the feedback , Which device are you play ? make sure updated your Apps
Hello @rmarselle44🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game!
Are you playing Candy Crush Saga? If so, are you experiencing this issue with "Sweet Cinema" rewards? If not, please provide more details, so that we can provide you better assistance!
To reply back, please type below🍫🍬