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How to get my progress back?

Fraserlee
Fraserlee Posts: 2

Level 1
in Support

I have lost my progress on the game - I was up to about 3240 and now I am back down to level 216. I have even got my 3000 badge on my profile pic on the game! Please help.

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Answers

  • kiara_wael
    kiara_wael Posts: 158,278

    Hi and Welcome to our Community

    Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

  • Fraserlee
    Fraserlee Posts: 2

    Level 1

    perfect thank you will do that

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