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🔧 Daily Win feature disappearing
CommunityTeam
Posts: 2,017 System
in Support
Dear players,
We're aware of an issue with the Daily Win feature, in which the feature is disappearing from your games.
Our Studio is currently working on a solution. In the meantime, we ask and thank you for your patience and understanding in advance.
Have a wonderful day.
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Answers
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I recently asked that you close this account but tonight I realized why I need it. Please review your records on the Weekly game that runs for 4 days or more. I was the number one player but I still don't have any rewards for it. I'm also the winner of the Lucky game and I got the 10 party boosters immediately. The Weekly game ended some hours ago and I got nothing. Kindly, check your records please.
Thank you!
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Espero respuesta
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Hi and Welcome to the King Community
Thank you for report it . Ill pass this to the Game Team!
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Hi and Welcome to the King Community
Thank you for report it . Ill pass this to the Game Team!
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If your new weekly race has not shown up yet then close the app, reopen it and play an old level. When I did that my race prize came up, with a delay.
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Thanks for reporting this! The studio might be testing changes which could affect who sees these events.
We’ll pass on your feedback but in the meantime, please try the following out to make sure all is good with the game:
Restart the game – Close and reopen the app.
Play a level – This sometimes triggers missing rewards.
Check your internet connection – A weak connection can cause rewards to disappear.
Update your game – Make sure you're playing the latest version.Let us know if anything changes and thanks for your patience!
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Please return Episode race and Daily won in my candy crash game
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Hi and Welcome to the King Community
Please do the standard trouble shooting by log out, update your game application, restart your device and login, if playing through browser please clear cache/ history. And login again.
After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game
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Why has my daily win disappeared from my events page? Very funny how this occurred when I had all the stickers and went to claim them and everything immediately disappeared.
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Hey there! I'm sorry to hear you're Daily Win feature is gone. Our Studio is aware of the issue and is currently working to fix the issue.
In the meantime, we ask for your patience and understanding. Thank you in advance and have a wonderful day!
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