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How do I save my progression from Facebook to king account

luvsmickey
luvsmickey Posts: 1

Level 1

I want to leave Facebook and sign in with my King account to save my progression from Facebook

Answers

  • QueenB
    QueenB Posts: 15,634

    Hi luvsmickey, welcome to the Community 😊

    If you’d like to transfer your game progress from Facebook to a King account, follow these steps:

    Step 1: Create a King Account

    Open Candy Crush Saga on your device.
    Tap the Settings (gear icon) at the bottom-left of your screen.
    Click on "My Profile."
    Select "Sign up with email" and create your King account by entering your email, password, and name.
    Tap "Create My Account."

    Step 2: Sync Your Progress

    Log out of Facebook in the game’s profile menu.
    Close and restart the game.
    Log in using your newly created King account (select "Log in with email").
    Your progress should transfer automatically.

    If your progress doesn’t sync, don’t worry! You can contact King Player Support for manual help:

    • Open Candy Crush Saga
    • Go to Settings (gear icon)
    • Tap the ? icon and choose Progress Issues
    • Scroll all the way down and select Contact Us

    Let us know if you need further assistance. Hope this helps!

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