Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hi on level 6127 the game cheated I was at the end move to get the prise but it didn't work although I tried many times and waited for it, it
made me lost I've achieved. Please get back my situation on 7/8 to continue and win. I'll send you the screen recording.
Hi @sarabasseri,
I'm sorry to hear that you didn’t receive your prize in Candy Royale. I know how frustrating that must be. 😞
Let me clarify how the rewards work:
The gold bars shown in Candy Royale are the total prize pool, which is shared among all players who complete the required levels. For example, if the pool is 500 gold bars and 10 players win, each player will receive 50 gold bars instead of the full amount.
That being said, if you believe there was an issue and you did not receive the correct rewards, I recommend reaching out to Player Support so they can check your game records and assist you directly.
To contact Player Support: Open the game and go to Settings (gear icon). Tap the "?" (Help Center) and select the topic related to your issue. Scroll down and tap "Contact Us" to submit a request.
I hope this helps🤞
New here? Sign in or create an account to join the fun.
thx
I love this game 🎯 🎮 so much
On 28 of December I paid by paysafe 2.99 for a booster pack two times and neither received the booster nor got my money back. The same happened on 30 of December with a 3.99 booster once this time
No
It took over 400 gold bars to pass this level. How do I get some of that back? Totally ridiculous. If there are any more of those and I’m done.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
