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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
How do I access my saved games
Hello. Go into settings in the game, which is the small pink cogwheel at the top of the map screen. Then click on 'my Account". If your game has not been saved you will see this screen:
If you do not see this screen then you are in a new saved game. You will need to log out of this game (and lose all its progress) to log into a different account. On the screen above, if you want to log into an existing account it is important not to use the big bold green option (sign up with email) as this will save a new game.
If you have a saved King account you need to use the smaller bottom option "Already have a King account? Log in with email".