I have lives in my mailbox but it won't let me click on the square to collect them.. Why??

MissyCard

Why won't it let me use my lives that's in my mailbox??

Courtney1990

You might be full of lives

https://community.king.com/en/candy-crush-saga/discussion/488099/i-have-lives-in-my-mailbox-but-it-wont-let-me-click-on-the-square-to-collect-them-why

MissyCard

My lives was empty that's why I was trying to use the ones in my mailbox.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that:

1. Restart the Game: Sometimes, a quick restart can unfreeze those lives.
2. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.