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I lost my Facebook account please can I transfer my candy crush progress to my new Facebook account

I lost my Facebook account that was connected to my candy crush game please can I transfer my candy crush progress to my new Facebook account?

Answers

  • kiara_wael
    kiara_wael Posts: 159,869

    Hi and Welcome to the King Community

    After create a new Facebook account and connect the game. Next step 👇️

    Please email Player Support so they can restore the levels manually on your new account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    You can also email them from here:

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